Money Metals Exchange is a company that offers a variety of services and products to help customers invest in precious metals. Founded in 2010, the company is registered as a bullion dealer with the United States Mint, holds an A+ rating from the Better Business Bureau, and is affiliated with several industry associations. It also takes customer privacy seriously and uses advanced SSL technology to encrypt personal information.

Detailed Review

As an online precious metals broker, Money Metals Exchange offers a wide selection of gold, silver, platinum and palladium coins and bars at competitive prices. The company’s website features live pricing, news, and resources for bullion investors. It also allows users to create customized price alerts and access historical precious metal prices.

In addition to its online purchasing and selling options, Money Metals Exchange money metals exchange detailed review also provides storage services for its customers. Its warehouses are located in high-tech vaults and are monitored by security cameras and guards.

Product Selection/Quality

The Money Metals Exchange website is easy to navigate and contains a large selection of different gold, silver, platinum, and palladium products. The site’s tabbed layout lets users browse by product type, weight, and purity to find the exact item they are looking for. Once the product is selected, the user can purchase it with a few clicks of the mouse. The site’s payment methods include PayPal, credit cards, and direct storage options in Treasury Direct accounts.

Shipping Costs

The price of shipping is one of the most important factors to consider when choosing a vendor for your purchase of precious metals. While some vendors offer free shipping, others charge extra. It’s best to read the specific terms and conditions of each vendor before placing an order.

Insurance Coverage

Before submitting an order, it is imperative to confirm that your precious metals will be insured during the shipping process. This will ensure that you receive the full value of your purchase in case anything goes wrong with the delivery.

Returns Policy

The customer support team at Money Metals Exchange is available to answer questions regarding the company’s policies and services. Its representatives are knowledgeable and friendly, making them an ideal choice for new buyers.

Customer Service

Money Metals Exchange offers email, phone, and live chat support for its customers. Their representatives are always available during weekdays to assist you with your needs. However, they may not be able to answer certain questions during weekends.

Transaction Fees

Buying with Money Metals Exchange can be a bit pricey, especially when using credit cards or PayPal. Buyers can pay a 4% additional fee when paying via these methods.

Purchase Caps

The company imposes limits on the dollar amount of metals that can be purchased in a single transaction. This could be a problem for people who are trying to diversify their collection.

Limited Support Hours

Money Metals Exchange isn’t known for its speedy shipping times, and some orders may take up to a week to arrive. The company’s support team is only available during weekdays, and customers must wait for live chat answers to their questions.